Question 1

What's an eGift Card?

Accepted Answer

An eGift Card is a digital form of a gift card, distinct from the traditional plastic version. It can be purchased from www.tastycrabrva.com and is redeemable at Tasty Crab restaurant (Richmond, VA).

Question 2

Is there a minimum or maximum amount I can load onto a gift card?

Accepted Answer

Indeed, our gift cards can be loaded with a minimum value of $20 and a maximum value of $200 per card.

Question 3

Do gift cards have an expiration date or fees?

Accepted Answer

No, our gift cards have no expiration dates and are free of any fees.

Question 4

Can I convert an eGift Card into a physical plastic card?

Accepted Answer

Unfortunately, we cannot facilitate the conversion of an eGift Card into a physical plastic gift card.

Question 5

I can't find or misplaced my eGift Card. How can I get a replacement?

Accepted Answer

In the event that you've misplaced your eGift Card, simply click the link provided in the initial email to access it. If the original email is no longer available, kindly get in touch with the person who purchased the gift card and ask them to resend it to you.

Question 6

What steps should I take if my gift card is lost or stolen?

Accepted Answer

While we cannot be held liable for lost or stolen cards, if you have proof of purchase, feel free to reach out to us for assistance. If we determine that your gift card has not been utilized or has some remaining balance, we can void the original card and provide you with a new Gift Card for that equivalent value. However, this process may necessitate your presence at Tasty Crab (Richmond, VA) establishment in person for security purposes.

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